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How do I clean and disinfect the new Qwiek.up?

To ensure hygiene, safety, and optimal operation of the Qwiek.up, regular cleaning is essential. Always clean the device carefully before using it with another client or in a new room. Follow the step-by-step plan below to prevent damage to the electronics and the sensitive lens.

1. Preparation (Safety)

Turn off the power

Always unplug the device from the wall outlet first. This prevents electrical hazards and accidental activation of the touchscreen.

Kabel uit halen

Prevent short circuits

Never submerge the device and never spray cleaning agents directly onto the housing, the screen, the lens, or into the ventilation openings.

 

2. Cleaning

Housing and cable

Wipe these down with a soft, slightly damp (not dripping wet) cloth with water and a mild dish soap.

The projector lens (Scratch-sensitive!)

For dust and fingerprints, exclusively use a dry lens cloth or a clean, dry microfiber cloth.

 

3. Disinfecting (If required)

Follow the protocol of your healthcare institution. Use a slightly damp cloth with one of the following approved agents:

  • Alcohol 70% (Ethanol or Isopropanol)
  • Hydrogen peroxide max. 3% (e.g., Blue Wonder 1.5%)
  • Mild chlorine solution (max. 250 ppm)
  • Wecoline Clean ‘n Easy Interior wipes

⚠️ Note regarding the lens: When disinfecting, only wipe the lens with a slightly damp cloth. Absolutely do not rub hard, otherwise the anti-reflective coating will be damaged.

 

4. Drying and Starting Up

Allow to dry completely

Ensure that the entire device — especially the power connection and USB port at the bottom — is 100% dry.

 

Ready for use

Do not plug the device back into the wall outlet until everything is completely dry to prevent a short circuit.