How do I use the Qwiek app?

The Qwiek App gives you the flexibility to easily control your Qwiek product using your smartphone or tablet.

Remote control: Adjust the volume, select a different playlist, or pause the experience without disturbing the user.
Adjusting settings: Easily change the settings of your product.
Connect to wifi: Link your product to the wifi network for automatic updates and new features. This way, your product always stays up to date and ready for the future.

To get started, download the app on your smartphone or tablet. Use the links below to go directly to the appropriate app store.

When you open the app for the first time, it will ask for permission to use Bluetooth. This is essential.

Why is this necessary? The app communicates directly with your Qwiek product via a Bluetooth connection. Without this permission, the app cannot find or operate the product.
What should you do? Accept the request to allow Bluetooth access.

Now it’s time to connect your Qwiek product to the app.

Follow the instructions in the app: The pairing process may vary slightly depending on your Qwiek product. The app is smartly designed to show you exactly which steps to follow for your specific product. Open the app and select ‘Add Device’. The app will guide you through the entire process.

When pairing a product for the first time, the app will guide you through a short setup procedure. Here, a few essential things will be configured.

Default settings: You will choose some basic preferences for your product.
Set up wifi: One of the most important steps is connecting your product to the wifi network.
- Benefit: With an active wifi connection, your product will automatically receive the latest software updates. This means you always have access to the newest features and improvements, without having to do anything!

Once paired, you’ll land on the main screen (Home). This is your control panel.

View Status: Instantly see what your product is doing at any given moment, such as which playlist is currently active.
Direct Control: From this screen, you can operate the product directly—start, pause, or stop the experience.
Select Playlist: Easily browse through the available playlists and choose a different one if desired.

For more advanced options, go to the settings page. Here, you can manage various aspects of your product.

Rename Product: Give your product a recognizable name, such as ‘Qwiek from the ward’ or ‘Mrs. de Vries’. This is especially useful if you manage multiple products.
Manage Wifi: Here you can update the wifi settings or select a different network.
Product Information: View technical details such as the serial number and current software version.
Product-Specific Settings: Here you'll find options unique to your product type. These settings vary and provide additional control over your device’s specific features.

With these steps, you’re fully equipped to get the most out of your Qwiek product and the accompanying app!

This app is designed to make using your Qwiek products even easier. In this article, we'll explain step-by-step how to install and use the app.