1. Qwiek support
  2. Qwiek.up
  3. Qwiek.connect and other accessories

What are the WiFi network requirements that Qwiek imposes for video calling?

This article outlines the requirements for the WiFi network in order to use Qwiek.connect.

Configuration portal

To connect the Qwiek.up to a WiFi network, you need to add the network to the network list of the Qwiek.up. For a detailed step-by-step guide, see: How do I set up WiFi on my Qwiek.up?

WiFi Network Requirements

The WiFi network you want to connect the Qwiek.up to must meet the following requirements:

  • The network must be secured with a password using WPA or WPA2 encryption, with a minimum of 8 and a maximum of 63 characters.
  • The network should operate on the 2.4GHz frequency. If the network broadcasts multiple frequencies, the Qwiek.up will only detect and connect to the 2.4GHz frequency.
  • Internet access should be available without the need for a web login (captive portal).
  • The network must have an active DHCP server for automatic IP allocation.
  • Internet traffic should be allowed through UDP/TCP port 10000.
  • There should be good coverage in the areas where the Qwiek.up with Qwiek.connect will be used.
  • The minimum internet speed required is 5Mbps for both download and upload. You can test this by using applications like WhatsApp or FaceTime video calling on the specific WiFi network in the room where the Qwiek.up will be placed. If these applications work properly, your network is likely suitable for video calling through Qwiek.connect.

WiFi-usage

The Qwiek.up is an embedded Linux solution that utilizes an ARM processor on a custom electronics platform developed by Qwiek. By adding a WiFi module, the Qwiek.up is capable of accessing the internet to perform various functions:

  • Syncing settings with the Qwiek servers.
  • Exchanging data through the standard TCP web ports 80 and 443.
  • Checking for software updates and downloading them.
  • Sending crash and bug reports.
  • Sending anonymous usage information for product improvements and service purposes.
  • Conducting video calls using UDP/TCP port 10000.