How to create a personalized experience module?

In this article, we will explain how to create a personalized experience module for the Qwiek.up.

To enhance the Qwiek.up experience for your client, you can create a personalized module with their own photos, music, and videos. To do this, you will need a USB stick where you can store the desired files. Once you have prepared the USB stick, simply insert it into the USB port of the Qwiek.up, just like you would with regular modules. The files will then be automatically played. 

We recommend using a blank USB stick for this purpose. In this article, we also explain how to "empty" the USB stick if necessary.

Overview

• Step-by-step guide: How to create a personalized module?
• My Qwiek.up is not playing the files, what should I do?

Step 1: Gather the necessary files

Save the photos, music, or videos that you would like to have on the personalized module in a separate folder on your computer, using the file types listed below.

• .JPEG (photos)
• .MP3 (music)
• .MP4 (videos)

More detailed information about the supported file types can be found here.

Step 2: Connecting the USB stick

Insert the USB stick into an available USB port on your computer.

Step 3: Clearing/Formatting the USB stick

Open the USB stick to check if it is empty and properly formatted in FAT/FAT32.
If you need assistance with formatting a USB stick, click here.

Step 4: Copying the files

Open the folder where your files are located. Choose the desired files and copy them (you can do this by right-clicking and selecting 'Copy' or by dragging and dropping).

Step 5: Copying the files

Navigate to the USB stick connected to your computer and open it. Paste the copied files onto the USB stick (you can do this by right-clicking and selecting 'Paste' or by dragging and dropping).

Here's an example of how the files should be organized on your USB stick:

Step 6: Wait for the process to complete

Wait for the copying process to complete. The duration may vary depending on the file sizes, your computer's speed, and the type of USB stick you are using.

Step 7: Safely Remove the USB Stick

Make sure that all file transfers are completed and close any file explorer windows that are accessing the USB stick. Then, right-click on the USB stick icon in your system tray (located at the bottom right of your computer screen) and select 'Safely Remove Hardware' or 'Eject'. Wait for it to be safe to remove the USB stick.

My Qwiek.up is not playing the files, what should I do?

You have correctly placed the files on the USB stick, but the Qwiek.up is not playing them and displays an error message stating that the USB stick is not recognized?

The most likely cause of this issue is the file format of your USB stick. You can easily resolve this by properly formatting the USB stick. You can find instructions for formatting here. If you are still experiencing difficulties creating a personalized module, please refer to the specifications for a personalized module here.

Are you still encountering difficulties in creating a personalized sensory module? For detailed specifications on how to create a personalized sensory module, please refer to this article.